Privacy Policy

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Who we are

Our website address is: https://southernplumbingco.net/

Personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt into saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Rights do you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision-making and/or profiling we do with user data

Industry regulatory disclosure requirements

Plumbing problems are solved right the first time!

Why Work With Us?

You will be treated with highly personalized service from the first phone call to the last handshake. We take the time to listen to your questions and concerns, and will not make any changes to your plumbing system without your authorization. You will always have the option to repair or replace - and never be pressured to agree to an upsell.

FULL TRANSPARENCY

You’ll know what the job entails—from pricing to the work involved—before we start the service. No surprises!

NO MESS LEFT BEHIND

We treat customers’ homes like we do our own. We’ll make sure your home is as clean as we found it!

HONEST RECOMMENDATIONS

We provide the same advice we’d take ourselves. You receive service that best meets your needs, not what fills our pockets.

100% Satisfaction Guarantee

Our job is not done until you are completely satisfied with the results. If you are not, we do our best to fix the problem and address all of your questions and concerns.

Angela RigdonAngela Rigdon
17:33 10 Jun 24
Southern Plumbing came out right away and diagnosed our mainline water leakage and repaired it right away. thanks much Mr. Bridges
Fred HowardFred Howard
18:10 04 May 24
Needed a quick pressure fix at my daughter’s townhouse. The pressure was at 115 psi after a home inspection. The home is under contract and I needed the situation resolved quickly before closing. I called SPDC and they came quickly and completed the job. Thanks for your awesome communication, customer service, and professionalism!
Brian MacomsonBrian Macomson
14:45 29 Apr 24
Friendly staff, consistently excellent work. Highly recommended
Rosena ReidRosena Reid
17:27 24 Apr 24
April 24,2024I paid this company to come out on January 10 to check my dishwasher. Foods was backing up in the diswasher. . I was told that it was because my pipes were dirty. The service person cleaned my pipes and secure the dishwasher in it place. The service person was there an hour and charge me $325. Everything was good for 2 1/2 months then the same thing started happening. Then on March 20, the dishwasher started doing the same thing. I was told to run hot water to keep the pipes clean. So I tried that for awhile and it continue to get worse. I called the company on March 30 and talked with the lady in the office. She told me she would get the message to the owner. Then the first week in April, I went out of town for a week. I called again and was told I signed an agreement for the work. I told yes but I still having the same problem you charge me $325 for. I have not heard back from this company. I just feel that I was overcharge and taken advantage of being an older woman. I pay my money and expected the problem to be solve. Even if it means you have to come back to finish the job.
Bill ReimerBill Reimer
10:04 20 Oct 23
I used these guys to replace a pressure reducing valve on my rental property. Very satisfied with the service. I was able to coordinate the repair over email, Mr Billy reached out to my tenants to schedule the repair and was very quick to respond and professional. These guys were my fourth call on this project cause nobody else would call me back or was too busy to do the work. They will be my first call next time. Thank you for helping me solve this problem quickly.
m gm g
20:30 16 May 23
Right on time, professional, right price, and of course quality work. I’ve tried maybe 3 companies within the 30907 area - this is probably the best one! I had my leaky garden spigot replaced they changed the whole thing and mounted it to the wall perfect work!
Jane AmosJane Amos
15:06 04 Mar 23
They did great work and recommended a solution to our water heater problem that makes sense for our house and family. They assessed our water heater the next day and replaced the unit only a couple days after that. Great people to work with!
Shirley JonesShirley Jones
17:43 26 Dec 22
They were here when they said. They found all my broken pipes and fixed. They were very professional. I would use them again
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